I wanted to express my sincere gratitude to you and your employees at McSwain Carpets & Flooring for their involvement in the restoration and ultimate beautification of our home. I want to highlight a few of the characteristics or attributes that were demonstrated by a few of your employees: meticulous, dedication, perseverance, service. We really appreciate you and your employee’s efforts.
—The Rand Family
In today's world, good service is hard to find. McSwain has exceeded my expectations from beginning to end. I have already referred my neighbor to McSwain. And the icing on the cake - McSwain called to follow up on the experience.
—Mrs. Crawford , Ft. Thomas, KY
I just wanted to take a moment to tell you what a beautiful job you guys did on our new carpet. The price was great, the installers were persinable and professional, and it looks terrific! Thanks so much for your help. We will highly recommend McSwain to anyone in need of flooring.
—Lynne Bertrand,Regional Sales Manager
Gen IV Technology
I would like to thank the hardwood sanding manager. He was very professional and made me feel good about the company and that I could rest assured you were going to get the job done right and to my satisfaction.
The sander on the job needs to be recognized as doing an outstanding job. He actually cared about the job he was doing.
I was SUPER WOWED, NOT JUST WOWED by the installer. Customer service was great and I am happy overall.
— Mr. Zumeta
McSwain went over and above. The job was completed and we love our new floor.
— Mrs. Young
When it comes to flooring, McSwain is the only company I will refer.
— Mrs. Tankersley
Thank you so much for the beautiful job you did on our dining room carpet. My husband and I are thrilled with the carving and appreciate the time and effort you put into it. You obviously are a master at your trade.
— Mrs. Hamilton
I am very pleased with all of McSwain's hard work and correct, skill work. I am impressed with the highly positive outcome. I will never go anywhere else and will only promote the McSwain brand.
— Mr. Rhoads
McSwain always does a great job.
— Mr. king
We are very delighted with our beautiful rugs. The folks in the workroom are artists. We are very appreciative that they were done right the first time - that is rare in today's world. We will be back again.
— Mrs. Aaronson
The carpet crew that installed our carpeting was outstanding. They worked two very long days at our house and we actually decided that the carpeting looks better than we had imagined. They were willing to answer questions and were committed to ensure the finished product exceeded our expectations. We would certainly recommend McSwain to our family and friends.
— Mrs. Giver
I love my Karastan Loomcraft carpet. I was very impressed with the McSwain installers on the job. They were personable, professional and took the time to do the job right. They went over things with me so I was a part of the process and the result is a beautiful job and a happy customer.
— Mr. Greenweller
We had several workers doing work at our house. McSwain was the only company that has been reliable and professional. I will return for business in the future.
— Mrs. Blanco
We had carpet and hardwood installed by McSwain and are very happy with every aspect of the experience. It is almost rare these days to have such a professional workmanship and to have it done right the first time! And we have very high expectations.
— The Coverts
The McSwain installers did an outstanding job installing new carpet in our home. They performed a superior job in representing McSwains and I want to recognize them. They impressed me from the time they arrived throughout the entire time they were here. Their work is superior and their performance nothing less than professional in all ways. Dealing with your company provided me with everything a customer desires...quality, expertise and an outstanding experience. You will receive many good comments to my friends and neighbors as a result.
— Mr. Wilch
Thank you to all departments at McSwain - from sales to scheduling to installation. In a world where service has really gone downhill, I could not have been more pleased with your company.
— Mr. Black